Frequently Asked Questions

BuyShya.com is an e-commerce platform offering a wide range of natural oil-based hair serums. Our products are carefully formulated to provide effective results without the use of mineral oil, ensuring a lightweight and non-greasy texture for your hair.

Our hair serum is specially formulated with natural oils, excluding mineral oil, to provide nourishment and care for your hair without weighing it down. Its lightweight and non-greasy texture make it suitable for all hair types.

We partner with reliable third-party delivery services to ensure your orders are delivered promptly. Typically, deliveries are made within 3 to 4 days from the date of purchase.

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your delivery.

Yes, you can easily access your past orders by tapping on the user icon located in the top menu of our website. This feature allows you to conveniently track your purchase history and reorder products if needed.

Absolutely! Our natural oil-based hair serum is formulated to be safe and effective for all hair types, including dry, oily, curly, straight, and chemically-treated hair. We prioritize using gentle ingredients to ensure compatibility with various hair textures and conditions.

Yes, we frequently offer discounts and promotions on our products. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals and offers.

Yes, we have a hassle-free return policy. If you are not satisfied with your purchase for any reason, you can return the product within [insert number] days for a full refund or exchange. Please refer to our Returns and Refunds page for more details.

If you have any questions, concerns, or feedback, our customer support team is here to assist you. You can reach us through email at [insert email address] or by filling out the contact form on our website. We strive to respond to all inquiries promptly.