SHYA  - REFUND POLICY

Effective Date: 1st Jan 2023

Thank you for choosing Shya. We aim to provide you with the best possible experience with our products. If, however, you are not entirely satisfied with your purchase, we are here to help.

   - To be eligible for a refund, the product must be in its original packaging and condition. Returns must be initiated within 5-4 Business days of receiving the product.

   - Refunds are only applicable to products purchased directly from our official website. Purchases from third-party retailers are subject to the return policy of the respective retailer.

   - To initiate a refund, please contact our customer support team at refund@buyshya.com or +91 77314 77519. Provide your order number, a brief explanation of the reason for the return, and, if applicable, supporting evidence such as photographs of the product.

   - Our customer support team will review your request and provide instructions for the return process if deemed eligible.

   - Once the returned product is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.

   - Refunds will be processed within 4 to 5 business days of approval.

   - Please note that the time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

   - Shipping fees are non-refundable unless the return is due to a Shya Website error.

   - Gift cards are non-refundable.

   - If the product is damaged or defective upon delivery, please refer to our "No Return and No Refund Policy" for specific instructions on how to proceed.

   - If you have any questions or concerns about our Refund Policy, please contact our customer support team at [customer support email] or [customer support phone number].

By purchasing on the Shya website, you acknowledge and agree to abide by the terms outlined in the Refund Policy. Shya reserves the right to modify this policy at any time, and any changes will be effective immediately upon posting on the Site. Please review this policy regularly for updates.